Privacy Policy
Last revised: November 2, 2026
This Privacy Policy governs the manner in which Carlton Chimney Sweep collects, retains, and uses information gathered through the website located at carltonchimneysweep.com. Persons who access this website or submit a service inquiry through it are bound by the terms set forth herein. Continued use of the site following any posted revision constitutes acceptance of the then-current policy.
SMS and electronic communications
Carlton Chimney Sweep may send text messages to individuals who provide a mobile number in connection with a service inquiry. The frequency of such messages will vary depending on the nature and status of the request. Standard message and data rates imposed by the recipient’s wireless carrier may apply. To discontinue text messages, reply STOP at any time. To request assistance regarding messaging, reply HELP.
Site traffic and analytics
Carlton Chimney Sweep collects anonymized and aggregated data concerning how visitors navigate carltonchimneysweep.com, including pages viewed, session duration, and general geographic region. This information is reviewed in aggregate form to evaluate site performance and improve user experience. Individually identifiable browsing data is not sold to any outside party for advertising or marketing purposes.
Consent to contact
When a visitor submits a contact form, initiates a chat session, or transmits information to Carlton Chimney Sweep through any feature of carltonchimneysweep.com, that visitor expressly consents to the transfer of their information as described in this policy. The visitor further expressly consents to being contacted by Carlton Chimney Sweep and its service partners via telephone – including calls placed through automated dialing systems or calls that deliver a prerecorded message – as well as by text message or email, in connection with the submitted request.
This consent to receive calls and text messages is entirely voluntary. It is not a condition of purchasing or receiving any service offered by Carlton Chimney Sweep, and no service will be withheld solely because a visitor declines to provide such consent.
Revisions to this policy
Carlton Chimney Sweep reserves the right to amend this Privacy Policy at any time. When changes are made, the revised version will be published at carltonchimneysweep.com and the effective date shown at the top of the page will be updated accordingly. The date this policy was last modified is noted as November 2, 2026. Visitors are encouraged to review this page periodically to remain informed of any updates.
How submitted information is shared
Information that a visitor submits through carltonchimneysweep.com – including contact details and the particulars of a requested job – is routed to the businesses and tradespeople who are positioned to follow up on, quote, and complete that work. These are separately operated companies that function without direction or oversight from Carlton Chimney Sweep; they are not agents or employees of Carlton Chimney Sweep. Upon receiving a visitor’s information, those businesses may reach out to the visitor directly to discuss the request. Carlton Chimney Sweep does not control the subsequent communications or practices of those businesses and cannot be held responsible for them.
Third-party websites
carltonchimneysweep.com may display hyperlinks to external websites, such as those operated by product manufacturers or industry organizations. Once a visitor follows such a link and departs from carltonchimneysweep.com, this Privacy Policy no longer applies. Carlton Chimney Sweep exercises no authority over the content or data practices of external sites and makes no representations regarding their privacy practices. Visitors should consult the privacy policies of any third-party sites they choose to visit.
Persons under thirteen
carltonchimneysweep.com is intended solely for use by adults seeking home services. The site is not directed at, and is not designed to attract, children under the age of 13. Carlton Chimney Sweep does not knowingly solicit or collect personal information from any individual known to be under the age of 13. If Carlton Chimney Sweep becomes aware that such information has been received, reasonable steps will be taken to delete it promptly.
Information collected
Carlton Chimney Sweep collects two categories of information through carltonchimneysweep.com:
- Submitted information: Details that a visitor provides directly by completing a contact form, requesting a quote, engaging in a chat, or calling – including name, telephone number, email address, service location, and a description of the project or work needed.
- Technical information: Basic data generated automatically during a visit, such as which pages were accessed, the type and version of browser used, and the visitor’s general location as inferred from network data.
Information in both categories is used to facilitate responses to service requests, to improve the functionality of the site, and as otherwise described in this policy.
Questions regarding this policy
Individuals with questions, concerns, or requests related to this Privacy Policy are encouraged to reach out to Carlton Chimney Sweep directly. A contact form is available at https://carltonchimneysweep.com/contact-us/.